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Privacy Policy

Privacy Policy

This Privacy Policy explains how Print Craft Studio processes personal data for its photo and art printing services, including inquiries, file review, proofing, production, packaging, and collection arrangements in Bogor City.

Terms of Service Contact
Effective Date As stated in policy
Scope All users of our services
Questions Contact

Data We Collect

We may collect contact details, order and consultation information, uploaded image files, file specifications such as size or resolution, payment and transaction records, production notes, collection details, and limited technical data such as device or browser information. We also process communications sent to us and records created during proof review, approval, and production status updates.

The categories collected depend on whether a visitor makes an inquiry, submits files, or places an order.

How We Collect Data

We receive data from you when you submit an inquiry, upload files, request a consultation, approve a test print, or communicate with us by email or other available channels. We also generate internal records from file checks, production steps, packaging, collection arrangements, and basic website or system logs.

Some information is provided directly, while other information is created during studio handling of an order.

Cookies We Use

Our site may use essential cookies for core functions, preference cookies to remember basic settings, and analytics or performance cookies to understand site use and improve reliability. Cookies may be session-based or persistent depending on their purpose.

We use only standard cookie categories needed for operation, measurement, and preference handling.

Cookie Controls

You can usually control cookies through your browser settings, including blocking or deleting them. Where a cookie banner or similar control is available, you may use it to manage non-essential cookies. Disabling certain cookies may affect site performance, file submission, or saved preferences.

Browser settings may limit cookies, but some site functions may not work as intended without them.
Privacy Office

Contact for Privacy Matters

Privacy email
[email protected]
Privacy phone
+62 816-376-103
Mailing address
Gang Nangka 27, West Bogor Sub District, Bogor City District, West Java 16111
Privacy contact

Use the contact details below for questions about this policy or your personal data.

Contact Page
01

How We Use Data

We use personal data to respond to inquiries, review uploaded files for resolution, crop, and profile suitability, prepare quotations, manage test print and final approval steps, produce and package orders, arrange collection, process payments, send production status updates, maintain business records, and meet legal or accounting obligations. We also use limited technical data to operate and secure the website.

Processing is limited to the operational needs of the print studio and related compliance duties.
02

Service Providers

We may share personal data with service providers that support payment processing, website hosting, communications, file handling, or delivery-related operations. These parties are expected to use the information only for the services they provide to us and to maintain appropriate confidentiality and security measures.

Operational partners receive only the information needed to perform their role.
03

Legal Disclosure

We may share personal data with government authorities, courts, or other parties when required to comply with law, lawful requests, or enforceable orders. We may also disclose information to protect our rights, investigate misuse, or respond to claims involving customer-provided content or studio records.

We disclose information to public authorities only when a valid legal basis requires it.

You may request access to your personal data, correction of inaccurate information, deletion where appropriate, or restriction of certain processing. You may also object to processing in limited circumstances or withdraw consent where processing is based on consent. Some requests may be limited by legal, contractual, or operational requirements.

Available rights may depend on the nature of the request and applicable Indonesian law.

To make a rights request, provide enough information for us to identify the relevant record and describe the change or action you want. We may ask for additional details to verify the request and to confirm that it relates to the correct order or account record.

Requests are reviewed before action is taken to protect the security of personal data.

Order records, communication logs, and production notes are retained for a practical period after completion to manage follow-up, accounting, and dispute handling. Uploaded files and related working materials are deleted or archived when they are no longer needed for the relevant job, unless a longer period is required by law or for legitimate business records.

We keep data only for as long as needed for service, recordkeeping, or legal purposes.

The updated version will apply from the date it is posted unless a different effective date is stated. If a change is material, we may provide additional notice through the site or by direct communication where appropriate.

We may revise this policy when our practices, services, or legal obligations change.